Year: 2020

  • Home supply and services

    Making gains: Electricity switching

    The Commission for the Regulation of Utilities published its January 2020 Customer Switching Report for the Electricity and Gas Retail Markets on 12 March. In this edition of the blog, we compare electricity supplier’s net switching positions. We also look at what new suppliers are making gains in retail market share. Click here...

  • Regulation and policy

    How are domestic suppliers expected to serve their customers during COVID-19?

    With the COVID-19 pandemic taking centre stage of late, here we consider how domestic suppliers are responding to the outbreak and how this could affect their day-to-day compliance. Amid the ever-mounting pressure on suppliers due to COVID-19, licensees have been promised pragmatism by the regulator in its approach to compliance....

  • Commercial and market outlook

    April Fools’ Day 2020 | In today’s other developments…

    Today, our Daily Bulletin featured some additional developments happening in the energy sector. As it's April 1st, we thought we would share these stories with you. However, if you are interested in our usual accurate news and insight on the energy sector, please see here for our Energy Spectrum and Daily Bulletin...

  • Regulation and policy

    Editor’s Pick | BEIS announces new measures to protect PPM customers

    New measures are being introduced to protect prepayment meter (PPM) customers during the Covid-19 outbreak, BEIS announced on 19 March. PPM customers, who may not be able to add credit can speak to their supplier about options to keep them supplied. This could include nominating a third party for credit top...