customers

  • Home supply and services

    Chart of the week | Default tariff cap set to rise by at least £100 for coming winter

    The default tariff price cap for a typical dual fuel direct debit customer looks set to increase by over £100 for the Winter 2021-22 period, according to an initial assessment from Cornwall Insight’s bi-annual tariff cap predictor. The latest forecast for the cap indicates that it will increase to around...

  • Home supply and services

    Chart of the week | Green hair, green branches, green skin, green tariffs?

    In this 'Chart of the week', we look at how prevalent green supply has become, unpick some of the drivers behind this, and look at the challenges now facing consumers, suppliers and policy makers confronted by a sea of green.  Over recent years, we estimate the percentage of households with...

  • Commercial and market outlook

    Chart of the week | Getting the balance right – a new approach to policy costs?

    A new report from research consultancy Public First has argued that the government should move the costs of energy policy from being heavily on electricity bills onto government expenditure. In this 'Chart of the week', we look at the four models for rebalancing put forward in the report. Options for...

  • Home supply and services

    Chart of the week | SoLR process sees largest supplier exit

    This January saw the largest supplier exit through Ofgem’s Supplier of Last Resort (SoLR) process. Green Network Energy ceased to trade on 27 January, with Ofgem appointing EDF Energy as SoLR for its 360,000 domestic customers shortly after. On the same day, the regulator announced the exit of Simplicity Energy,...

  • Commercial and market outlook

    Chart of the week | Nearly 6mn customers switched electricity supplier in 2020

    This article was originally published as part of a larger piece in Energy Spectrum, published on 25 January 2021. To find out more about a subscription to Energy Spectrum, contact Nick on n.palmer@cornwall-insight.com. This week's 'Chart of the week' discusses the latest electricity switching figures from Energy UK, published on 21...

  • Commercial and market outlook

    Chart of the week | White Paper majors on fairness and affordability

    December saw the release of the long-awaited, several times delayed Energy White Paper (EWP). In this 'Chart of the week', we consider the changes the EWP has in mind for the retail market and its governance. The average household’s dual fuel energy bill in 2019 was similar to 2010. However,...

  • Energy storage and flexibility

    Chart of the week | What’s in it for me? Household grid balancing

    The current dearth in energy demand and high renewable generation has brought the need for flexible consumption sharply into focus. Last weekend, Octopus Energy paid thousands of smart meter customers to use energy. Industry is now seriously looking at how households will be supported in their participation in demand side...