domestic energy supply

  • Home supply and services

    Over a third of energy suppliers have left the market

    The domestic supplier market is facing a turbulent time with high wholesale prices causing distress and a series of supplier exits in the energy sector. This week's 'Chart of the week' examines these suppliers exits and their effect on the domestic market.

  • Home supply and services

    900,000 domestic customers impacted by SoLR over last two years

    Across 2020 and 2019, 887,000 domestic customers were supplied by a company which exited the market via the Supplier of Last Resort mechanism (SoLR). On average, this is around 1.7% of the market per year. In 2018, 551,000 domestic customers were supplied by a company which entered the Supplier of...

  • Home supply and services

    Chart of the week | SoLR process sees largest supplier exit

    This January saw the largest supplier exit through Ofgem’s Supplier of Last Resort (SoLR) process. Green Network Energy ceased to trade on 27 January, with Ofgem appointing EDF Energy as SoLR for its 360,000 domestic customers shortly after. On the same day, the regulator announced the exit of Simplicity Energy,...

  • Home supply and services

    Chart of the week | Northern Soul: smart installs fall as SMETS2 picks up

    The domestic energy market is now 18 months away from the smart meter rollout deadline. With the install rate declining, the recent change in technology to SMETS2 is having wide-felt impacts. In this week’s Chart of the Week, we consider whether the change in technology may rebalance regional penetration of smart meters.

  • Home supply and services

    Chart of the week | SVT and fixed tariff gap widens

    Prior to the increase of the default price cap on 1 April 2019 to £1,254/year, we reported on 14 March that some suppliers were already positioning their default variable tariffs against the increased cap. We also reported that the gap between default and market-based fixed tariffs was increasing as wholesale...

  • Home supply and services

    Chart of the week | Realising retention: churn risks for small suppliers

    Our latest domestic market share data shows a trend of rising customer churn for energy suppliers across the market. This is due to consumers choosing tariffs or suppliers that offer them a better price, service or added value product. Our chart shows an average churn rate for different supplier segmentations....

  • Home supply and services

    Chart of the week | Higher, Broader, Faster, Longer

    Wholesale price movements and pending regulatory changes are causing suppliers to amend the prices and types of domestic contracts they offer. Under a rising wholesale market, suppliers will adjust their tariffs more regularly and upwards. This is to ensure that suppliers recoup enough money to cover the additional costs. Our...

  • Home supply and services

    Chart of the week | Score! Gas retail market “competitive”

    Our Domestic market share survey highlighted for the first time that the gas retail market had dipped below the Herfindahl-Hirschman Index (HHI). This index indicates a competitive market and used by the US Department of Justice. Two decades after the gas retail market was opened to competition it has now...