faster switching

  • Regulation and policy

    Chart of the week | Ofgem Switching Programme regains momentum

    This 'Chart of the week' follows the seventh edition of Cornwall Insight’s Faster Switching Service (FSS), issued on Monday. Our FSS is designed to help readers understand Ofgem’s major industry programme to deliver faster and more reliable switching for consumers. The service comprises two elements: a walk-through of the entire...

  • Home supply and services

    Chart of the week | Switcheroo: COVID-19 sees dates shift for Faster Switching

    Like most industry workstreams, the Switching Programme has experienced a delay due to the reprioritisation of activities under COVID-19. This 'Chart of the Week' looks at how the programme had to slip to allow parties relief from its requirements.

  • Home supply and services

    Chart of the week | Beautiful butterfly? Ofgem plans out Retail Energy Code

    More clarity has been provided on how the Retail Energy Code (REC) is set to evolve over time to support the move to faster and more reliable switching. In this Chart of the Week, we look at Ofgem’s recent consultation on its plans for this new code

  • Regulation and policy

    Chart of the week | Keeping busy: Industry workstreams mount up

    Change has always been a constant of the energy industry but the number of major workstreams underway in recent months is extremely high. This week’s Chart of the Week analyses in more detail some of those facing market participants at the moment, including licensing reform,  BEIS and Ofgem's joint review of code governance, the...

  • Regulation and policy

    Chart of the week | Faster switching or more reliable switching?

    For years Ofgem has sought to make switching faster and more reliable on the basis that doing so should encourage customers to change supplier. Its programme of reforms in this area are in an advanced state, working towards reliable next day switching by summer 2021 for domestic customers. The “faster”...