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Issue 611 | EDAG

Issue 611 | EDAG

Adam Boorman Adam Boorman Senior Regulatory Analyst

EDAG Meeting 16 June 2016 Headlines Industry feedback for the lockout period length favoured the shorter option. The planned request for information on faster switching will ask suppliers their views on a lockout period of 10 calendar days. Support was voiced for the provision of a confirmation letter to customers upon completion of the sign-up process to provide information on whether the switch would be objected to. Concerns were raised about the potential of providing the confirmation letter to customers who switched through a TPI. It is proposed that the ability of the Change of Tenancy flag to override objections is retained, but ...

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