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Issue 411 | Next-day Switching

Issue 411 | Next-day Switching

Josephine Lord Josephine Lord Consultant

Ofgem consultationMoving to Reliable Next-day Switching 19 June 2014 In this consultation issued on 16 June Ofgem sets out how it proposes to overhaul the current switching process, which it considers is slow, inefficient and unreliable, by 2018 at the latest. This is to encourage consumers to be more willing and able to switch supplier and so increase competition in the gas and electricity retail markets. The regulator identified a three part strategy: firstly, changes now to secure reliable switching for consumers; secondly, support for the industry’s work to halve switching times to 17 days by the end of 2014; and thirdly—the ...

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