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Helping you make sense of the energy and water sectors

Market research & Insight

Issue 424 | Automatic Roll-overs

Issue 424 | Automatic Roll-overs

OfgemStatutory Consultation on Non-domestic Automatic Roll-overs and Contract Renewals 4 August 2014 On 30 July Ofgem issued a statutory consultation on its proposals concerning non-domestic automatic roll-overs and contract renewals. The regulator’s final proposals aim to improve information suppliers give to micro-business customers when an energy contract ends, and will standardise the timeframe for contract renewals. Ofgem has not made any major changes to its proposals since its February 2014 consultation. The final proposals would require suppliers to: include the consumer’s estimated annual consumption, current prices and automatic renewal prices on the renewal letter; require consumers to give no more ...

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