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Issue 562 | P332

Issue 562 | P332

Josephine Lord Josephine Lord Consultant

New BSC modification proposalP332 Revisions to the Supplier Hub Principle 16 February 2016 SmartestEnergy raised this proposal on 28 January which seeks to address issues associated with customers choosing Party Agents instead of Party Agents being appointed by suppliers. The principle proposal is to make Party Agents signatories to the BSC, with Agents become directly responsible for meeting relevant BSC requirements/standards. Performance assurance reporting and monitoring system (PARMs) and supplier charges would be reviewed and changed as appropriate. SmartestEnergy also makes further suggestions on how to address the issues it identifies, for example requiring an Agent to remain in place until a ...

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