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Market research & Insight

Issue 646 | CMA Database

Issue 646 | CMA Database

Competition and Markets Authority consultationDraft Database Order 2016 24 October 2016 The CMA issued a draft Order on 18 October to introduce a database containing the contact details of all domestic and microbusiness customers who have been on standard variable tariffs for three years or more. Rival suppliers would be given access to this database for the purposes of postal marketing which the CMA expects will boost customer engagement and help combat the weak domestic and microbusiness customer response adverse effect on competition (AEC) that it identified in its Energy Market Investigation. The first tranche of customer data will need to be submitted to ...

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