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Helping you make sense of the energy and water sectors

Market research & Insight

Issue 683 | SLC 32A

Issue 683 | SLC 32A

Tom Andrews Tom Andrews Senior Analyst

Ofgem Decision: Selection Criteria for Supplier Testing of Measures to Promote Domestic Consumer Engagement 2 February 2017 Headline Assessment 1         Assessment & Recommendation As part of the feedback from its energy market investigation, the Competition and Markets Authority (CMA) recommended that Ofgem introduce licence conditions to require suppliers to participate in consumer engagement testing measures. Standard Licence Condition (SLC) 32A Power to direct suppliers to test consumer engagement measures will enable Ofgem to conduct trials, gathering evidence on the most impactful method of building consumer engagement. SLC 32A contains both the power to direct licence ...

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