Helping you make sense of the energy and water sectors

Market research & Insight

Issue 38

February in Brief Pricing The average cost of large suppliers’ standard variable tariffs rose by £48/year following increases from npower and Scottish Power of £109/year and £86/year respectively. These will apply for existing customers on 16 March and 31 March respectively At the start of March E.ON UK and SSE announced standard variable tariff rises. Following EDF Energy’s price rise announcement in December, British Gas is the only large supplier not to increase its standard variable tariff this winter The average cost of short-term fixed tariffs increased for all supplier types. Medium suppliers saw the largest rise in prices with an average increase of £28/year Service Ofgem complaint statistics have shown a 5% increase in the total number of recorded complaints from large suppliers and a 17% increase in complaints of the assessed small and medium suppliers Scottish Power is now the worst performing supplier after ...

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