February 2017 in Brief Operational Performance ENGIE announced it had been re-awarded the Institute of Customer Service ServiceMark standard for its energy supply activities on 27 February Strategic Direction In an article posted by Utility Week on 13 February, some domestic and non-domestic suppliers declared interest in entering the water market. Yü Energy, D-Energi, Xcel Energy and Corona Energy told Utility Week they have plans to enter the water market, while BES Utilities, Flogas and Robin Hood Energy said “maybe”. Many suppliers, including Flow Energy, ...