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Helping you make sense of the energy and water sectors

Training

Introduction to Domestic Supplier Compliance

Ensure you and your company understand the key customer facing compliance obligations on you as a domestic supplier by attending our introductory compliance webinar.

Cornwall Insight experts will take you through a high-level overview of the regulatory framework including primary legislation, the supply licence and important requirement which sit outside of the licence; organisations you should be aware of and the top compliance considerations along the customer journey. We will also take a look and discuss upcoming changes which will impact on supplier compliance too.

The session will conclude with a Q&A session with our experts.

Attendees will also receive soft copies of the webinar materials, and an anonymous write-up of the questions and answer session.

Who is it for?

  • Domestic energy suppliers
  • Policy and operational personnel
  • Compliance and regulation teams
  • Customer service teams
  • Contact centre staff

Booking Information:

£99 + VAT  to hear the live webinar and receive soft copies of the materials
£125 + VAT for access to the recorded webinar and soft copies of the materials
£150 + VAT to hear the live webinar and access the recorded webinar and soft copies of the materials

Sorry there are currently no upcoming dates, please contact us on 01603 602115 or via email

Plan your training pathway

All Cornwall Insight courses are arranged within training pathways, easily allowing you to select which level you required. Simply choose from the drop down below to view our development pathway.

1
Foundation
Course
Introducing the GB energy market
2
Intermediate
Course
Competitive consumer energy
3
Advanced
Course
Electricity settlements: from the meter to the bank