Helping you make sense of the energy and water sectors

1st Line IT Support

1st Line IT Support

We have an exciting opportunity to join our team as 1st Line IT Support

The purpose of this role is to be responsible for supporting the office and remote staff IT requests, reporting to and working closely with the IT Manager. 

The successful candidate will be:

  • Providing technical support when requested and deploying new equipment
  • Liaising with our outsourced support company, escalating issues to them if needed and planning projects
  • Maintaining and supporting all company computers, telephones and printers
  • Some exposure to servers according to experience
  • Documenting support queries in the helpdesk system

For the full job description and more information about this role please click here

To apply for this opportunity please email your CV and a covering letter to careers@cornwall-insight.com