Helping you make sense of the energy and water sectors

Customer Executive

Customer Executive

We are pre-eminent providers of research, analysis, consulting and training to businesses and stakeholders across Irish, Great British and Australian energy markets, recognised by the Financial Times as a leading management consultancy for both 2019 & 2020 in the Energy, Utilities & environment Sector.  You can find us in Dublin, London, Norwich & Melbourne, offering an agile way of working and putting our people at the very heart of everything we do.

The Company: 

The Cornwall Insight Group believes that by reducing the complexity of the energy market, we can expedite our planet’s transition to net zero and help to avert the climate crisis.  To achieve this, we provide insights on the energy market from wholesale, retail, regulatory and policy perspectives to our clients, facilitating informed business decisions. 

Reporting into our New Customer Team you will drive new commercial value from our customers new to the Company and selected existing customers.  You will focus on targets across the whole value chain and deliver real customer led solutions.

We are independent experts across borders and markets, trusted by clients for our unrivalled insight.

The Position:

We are looking for a New Customer Executive. In addition to a competitive salary, our standard benefits include:

  • 25 days holiday per annum
  • Contributory pension scheme
  • Death in service Benefit
  • Company share scheme
  • Company bonus scheme
  • Private Medical Healthcare


This is an exciting opportunity to drive the growth of the preeminent energy sector consulting, subscription research, training, and analytical company in GB market. Cornwall Insight has a long history of delivering value-adding solutions to customers, and a desire to broaden the community of customers that we serve.

Responsibilities will include but will not be limited to

  • Build and maintain strong relationships with New Customers at service user, influencer, and decision maker level so we understand how to respond to changing needs
  • Execute new customer growth strategies across all sectors and market segments in GB
  • Deliver targeted financial growth and new customer volumes associated with this activity
  • Work with the Marketing Team and lead on maximising reach and use of channels to achieve targets and support campaigns and customer relationship activity/lead follow up
  • Transition newly acquired customers over to our market intelligence teams for ongoing support, attention, and delivery

The Location: 

The location of the role is flexible with options including Norwich, London and agile working. 

Why Should You Apply?

  • You have a desire to own and lead on growth targets and exceed expectations, with the ability to find solutions and deliver results.
  • You are experienced of working within a rapidly changing growth culture
  • You have experience and interest in the energy sectors
  • You have an entrepreneurial flair
  • Cornwall Insight is a great place to continue your career, we are dedicated to helping you grow and develop.
  • You will enjoy interesting and challenging projects, working with the very best talent in our industry.
  • We offer a flexible and agile way of working.
  • We offer great benefits and industry related pay.

To apply for this role please email careers@cornwall-insight.com with your covering latter and CV.