Business TPIs need to evolve to maintain pre-eminence
Through our TPIs in the Business and Industrial Energy Supply Markets survey we have tracked the period over which the industrial and commercial market (I&C) has reached saturation in TPI coverage. In the small and medium enterprise (SME) market TPIs already drive most switches between suppliers even though they manage just a quarter of energy contracts in that sector. In this week's Chart of the Week we examine Third Party Intermediaries (TPIs), and how they are now firmly established as the primary route to market in the business energy markets.
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