Pixie Chart of the week | …nor any drop to drink

The Consumer Council for Water (CCWater), the customer watchdog for the water sector in England and Wales, issued its state of the market update on 13 September. CCWater’s annual Water Water Everywhere? the report looks at water companies’ performance in 2018-19 and includes some key statistics on customer satisfaction and the services which have been provided.

Our Chart of the week, taken from this report, compares water company performance in two areas key to managing future water resources: metering customers’ actual consumption, and the assessed average per capita consumption (PCC).

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