“We engaged Cornwall Insights to support us with a comprehensive review of our policies and the development of new policy documentation, alongside support in reviewing our Code of Practice. Their knowledge, professionalism and practical approach have been excellent throughout. They took the time to understand our business, regulatory requirements and operational challenges, ensuring the documentation produced was both compliant and practical to implement. As a result of their support, a significant number of policies are now live across the business and our Code of Practice is in its final stages of completion. Their guidance has helped us strengthen our governance framework and provide greater clarity and consistency across our processes. “

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