Helping you make sense of the energy and water sectors


Introducing the GB water markets

Public course update – all sessions to be delivered online for the foreseeable future

To ensure we can still deliver our market leading training sessions we have moved all our course delivery online.

Rather than delivering the sessions in a single day, our experts will now provide the content in 3 sessions of around two hours over the course of three consecutive days.

The sessions will be fully interactive, and you can ask our trainers questions via a device microphone, or type questions and comments.

We are highly experienced at delivering remotely as they have formed part of our existing services for many years. You can join the course via any device with access to the internet and a browser.

A streaming service will also be available for delegates that are unable to attend the broadcast time.

You can still book on to any of our courses like normal, and once your booking is complete, you will receive an email link to join 

The GB water markets differ substantially in England, Scotland and Wales. This one-day course provides an end-to-end overview of the water markets by introducing government policy goals and aspirations for the sector; and the key role of actors across the value chain, including regulatory bodies, market operators, wholesalers and retailers.

Delegates will learn about the state of the markets with insights on customer switching; complaints and awareness levels; and areas where challenges remain. The session concludes by exploring the policy and commercial opportunities for the future, such as the potential for new markets to be created within the sector, and imperatives to ensure water resilience and affordability.

Designed for

  • Water retailers and wholesalers needing an end-to-end overview of the sector
  • Business customers and their representatives
  • Advisors, including lawyers, investors
  • Regulators, market operators and consumer representatives

Areas of focus

  • Structure of the value chain and how it differs across GB
  • Current retail market competitive landscape
  • Commercial and policy challenges and opportunities for the sector

Booking Information


£595 + VAT

Discounts are available for multiple bookings, please contact Emily at training@cornwall-insight.com for more information.

Sorry there are currently no upcoming dates, please contact us on 01603 602115 or via email

Plan your training pathway

All Cornwall Insight courses are arranged within training pathways, easily allowing you to select which level you required. Simply choose from the drop down below to view our development pathway.

Introducing the GB energy market
GB energy retail competitive landscape
Electricity settlements: from the meter to the bank