Switching

  • Press Releases

    Millions of households could switch their energy supplier in second half of 2023

    The number of households switching their energy supplier could rise from July 2023, as falling energy wholesale prices coupled with reduced government support look set to provide suppliers with the chance to offer millions of domestic customers more competitive deals. Since the start of winter, the default tariff cap, or...

  • Press Releases

    Price cap rising to the highest level with further rises on the horizon

    Commenting on today’s Ofgem announcement that the default price cap would increase by £139 to £1,277 for the six months effective from 1 October 2021 for a typical domestic customer, Craig Lowrey, Senior Consultant at Cornwall Insight, said: “Despite serving as a means by which to curtail cost increases, the...

  • Press Releases

    The gap between cheapest energy fixed tariff and price cap narrows

    Research from Cornwall Insight’s ‘Domestic supplier insight service reveals the gap between the cheapest tariff on the market and the default tariff price cap has reduced to its lowest level since February 2019, standing at £219/year. This is 40% less than at the end of April 2020 when it was...

  • Media Mentions

    Smart Energy International | Time of Use tariffs uptake

    Research from our ‘Connected homes insight service’ which found both suppliers and consumers have made tentative steps to explore Time of Use tariffs was featured in Smart Energy International. Despite the low adoption at the moment, ToU offerings could become as popular as single-rate tariffs over the coming decades. According...

  • Media Mentions

    The Guardian | Energy bills cut

    Robert Buckley commented the Ofgem's default tariff cap reduction has lowered after wholesale energy market prices tumbled during the coronavirus pandemic. He explained the difference between the costliest deals on the market and the cheapest stood at £562 at the end of last month, meaning a “notable gap will remain”,...

  • Press Releases

    Face-to-face energy sales on the rise

    Since new regulations to control direct energy sales were implemented by Ofgem in 2009, switches made in a direct manner – either face-to-face or telesales – began to decline as many suppliers ceased using the direct sales channel. However, the latest research from Cornwall Insight’s Domestic Energy Sales Channels Report...

  • Press Releases

    One in four customers leave a small or medium energy supplier every year

    Customers are now actively encouraged to switch to get the best deal possible deal, as a result of this suppliers are now experiencing less loyalty and more customers shopping around. Latest research from Cornwall Insight’s most recent domestic market share data illustrates a trend of rising customer churn – or...

  • Press Releases

    Switching programme should not lose sight of improving reliability

    Faster and more reliable switching has been on Ofgem’s agenda for some time. It is intended to potentially encourage customers to change supplier in bigger numbers. Ofgem are progressing a programme of reforms to progress reliable next day switching for domestic consumers by summer 2021. However, while much of the...

  • Press Releases

    Pixie Energy comments on: Citizen Advice Scotland’s energy switching figures

    Pixie Energy looks further into the ‘huge variation’ in energy switching in Scotland. With figures* showing that residents of local authorities in the north of Scotland tending to switch energy supply far less frequently than elsewhere in Scotland. In fact, Pixie Energy’s research into these figures show that of the...