collective switching

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    Chart of the week | I want to break free – Ofgem’s Collective Switch results

    On 27 September, Ofgem published the final results of its five collective switch trials, which was administered by energyhelpline, held between February 2018 and April 2019. The trials were designed to test switching among disengaged customers and assess the impact of the default tariff cap on switching.  Our Chart of the Week explores...