Guaranteed Standards

  • Regulation and policy

    Chart of the week | Switching standards suggest significant supplier spend

    Having consulted on proposals to introduce new Guaranteed Standards (GS) to improve the switching process. Ofgem has decided to implement four of seven GS from Spring 2019: GS B requires suppliers to agree whether a switch is valid or erroneous within 20 working days of identification of a possible erroneous switchGS D requires whichever...