electricity customers

  • Commercial and market outlook

    Two more retailers bite the dust

    The announcement on Friday that QEnergy and Mojo Power will no longer provide retail services illustrates the battering Australian electricity retailers have faced over the last year. High hedging costs, especially for non-vertically integrated retailers, have seen smaller retailers hit the wall, such as Elysian Energy, Enova Energy, and Power...

  • Home supply and services

    “The more [retailers] we come across, the more problems we see”

    Thirty-one retailers have gone bust since the start of 2021 in the UK. At least one of those entities has a subsidiary in the Australian market (having yet to acquire any customers, according to the most recent AER and ESC data). In this Chart of the week, we take a...

  • Home supply and services

    Switching duck: electricity switches to remain subdued in the near future

    In November 2021, switching levels plummeted in response to rising tariff prices and a lack of market choice. By January 2022, domestic switching reached its lowest level on record, falling 80% on January 2021. This 'Chart of the week' checks in with the options, if any, available to households wanting...