Guaranteed Stardards

  • Regulation and policy

    How will suppliers be required to support their customers post COVID-19?

    On 1 May our latest update to the Energy Supplier Compliance Portal went live and included changes to the compliance landscape seen during February, March and April this year. A notable feature of the update was the regulatory response to COVID-19, which we will delve into a little deeper in...

  • Commercial and market outlook

    Five things we learnt from Energy Spectrum | Issue 654

    Within a week of Ofgem’s 7 February announcement of increases to the levels of the default tariff and safeguard tariff caps for domestic energy consumers for summer 2019, three large suppliers had increased their standard variable tariffs (SVTs) to match. The increase in the cap itself has been largely anticipated,...