smart

  • Home supply and services

    Comparing smart tariffs – could it be smarter?

    By the end of September 2019, 15.6mn households had a smart meter installed, increasing access to consumption information and monitoring. While only a small proportion of households currently use half hourly tariffs (and there isn’t currently market wide half hourly settlement of domestic smart meters), the industry is widely discussing...

  • Home supply and services

    Smarter than you: Customers and smart metering

    Across markets, there is an emergent trend of some suppliers looking to move beyond a pure retail relationship and to position themselves as providers of consumer experience by leveraging new technology and services to improve customer engagement, and loyalty, for example, providing services such as Electric Vehicles (EV) or smart...

  • Home supply and services

    10mn meters – long road ahead for smart roll-out

    Our latest Domestic Smart Metering Market report, published last week, shows 10mn domestic smart meters had been installed by the end of 2017. Although this is a significant milestone, and the rate of installations has increased, there is a long way to go for the smart meter roll-out. As the...