Forward Work Programme

  • Regulation and policy

    Calm before the storm? 2021 energy supplier compliance developments

    The latest update to our Energy Supplier Compliance Portal went live on 4 May and includes changes to the compliance landscape during February to April 2021. While the previous quarter’s update reflected new principles resulting from Ofgem’s Supplier Licensing Review (SLR) and protections for prepayment meter customers facing self-disconnection, Q121...

  • Business supply and services

    Much for Ofgem to consider in its microbusiness market review

    Ofgem seems to be gearing up for its much-anticipated review of the microbusiness energy market, having highlighted its intention in its draft 2019-21 Forward Work Programme, published in November 2018. Not before time say some, citing customer confusion and disengagement, over-mighty suppliers and too many dodgy brokers. The business market has...