Switching programme

  • Business supply and services

    Ofgem reaches conclusion for the Microbusiness Strategic Review

    The Microbusiness Strategic Review came to a close on 28 March 2022, with four finalised proposals from Ofgem that aim to protect microbusiness consumers and create a more robust framework through which the market can operate. Following the unprecedented rise in wholesale prices and recent geopolitical events, these changes are...

  • Regulation and policy

    Ofgem raises modifications ahead of RCC and new switching arrangements

    The latest edition of our Faster Switching Service Report due to be issued this week includes the latest developments in Ofgem’s Switching Programme and the associated Retail Energy Code (REC). Launched in November 2019, the Retail Code Consolidation (RCC) Significant Code Review (SCR) set out Ofgem’s intention to amalgamate the...

  • Regulation and policy

    Points for trying: switching data cleanse struggles over the line

    While Ofgem has been pressing the industry to cleanse its data ahead of the future switching arrangements, the Switching Programme has missed one of its data checkpoints by a noticeable margin, prompting remedial actions. The Switching Programme is moving the industry towards new arrangements from July 2021, which should see...

  • Regulation and policy

    Switching Programme full business case sees rising cost

    The expected cost of delivering faster and more reliable switching to customers has risen, according to the Full Business Case for Ofgem’s Switching Programme. Published on 14 May, the report indicates that present value direct costs to the industry have risen 28% to £425mn over an 18-year period, up from...