energy supplier

  • E-mobility and low carbon

    Expanded guidance provides more clarity on electricity supply to EVs

    In a burgeoning EV-centric world, Ofgem’s updated guidance on supplying electricity to electric vehicles (EV) should provide clarity for many organisations around the supply arrangements in place for different charging scenarios. Due to their mobile nature, EVs don’t fit in with the legislative model that defines an electricity consumer by...

  • Regulation and policy

    Building foundations: Improving outcomes for vulnerable customers now and in the future

    The standards of conduct in the electricity and gas supply licences set out that suppliers must ensure that “each Domestic Customer, including each Domestic Customer in a Vulnerable Situation, is treated Fairly”. This licence condition is principles-based and so exactly how each supplier interprets it is up to them. Although,...

  • Home supply and services

    Critical time for the smart meter roll-out

    This year is make or break time in the roll-out of smart meters.  Our research shows that roughly 10mn meters have been installed so far.  That leaves more than 40mn to go, with less than 3 years to do it in. There has been a flurry of recent directions from...