rollout

  • Home supply and services

    DCC systems now supporting over 4mn meters

    One year ago, the SMETS1 end date was approaching for suppliers with derogations and for smart meters installed for prepayment customers. At this time, there were only around half a million SMETS2 meters installed, with almost 12mn SMETS1 meters deployed. A year on, SMETS2 installs have ramped up significantly, and...

  • Home supply and services

    Smarter than you: Customers and smart metering

    Across markets, there is an emergent trend of some suppliers looking to move beyond a pure retail relationship and to position themselves as providers of consumer experience by leveraging new technology and services to improve customer engagement, and loyalty, for example, providing services such as Electric Vehicles (EV) or smart...

  • Regulation and policy

    Smart meter rollout: Ofgem’s latest thinking

    Ofgem’s latest thinking on the smart meter rollout was captured in an open letter on 15 May.  This letter is Ofgem’s fifth concerned with the rollout and taken collectively the letters set out what the regulator expects from suppliers. The latest letter is essential reading for everyone involved in the...