Supplier failure

  • Regulation and policy

    Hanging in the balance – Ofgem’s latest proposals on protecting customer credit and RO payments

    Ofgem has published a consultation setting out its latest proposal to deal with the risks – and costs – of supplier failure. This forms part of a broader piece of work on increasing the financial resilience of suppliers and curbing the costs passed on to all customers after a supplier...

  • Home supply and services

    The risks of short-term interventions distorting long-term incentives in the energy market

    Christmas 2021 was not a time of cheer for the energy industry and its customers. There is acute stress on energy suppliers and consumers from current bills - let alone where they may move to in the coming year. And it seems the political and regulatory debate has moved on...

  • Business supply and services

    With great power comes great responsibility – what can be done for customers and suppliers in these challenging times?

    Given that the situation in the wholesale markets shows no signs of abating, both the government and Ofgem have a shared responsibility for helping to steward the energy sector through a period of profound challenges for suppliers as well as for their customers. Furthermore, the risk of structural damage to...

  • Commercial and market outlook

    Cliff-hanger: supplier new entry in volatile markets

    The extraordinary developments that have occurred in the energy sector in recent months have led to a tumultuous time for all participants. We have taken a look back through our archives to where we highlighted our concerns a number of years ago that this outcome was, unfortunately, a real possibility. This...

  • Net zero corporates and ESG

    The stakes are higher than they seem: the current energy challenge and net zero

    It has been an incredibly challenging week in the UK energy sector, and attention has rightly focussed on consumer protection, and indirectly on the state of the energy supply markets. However, it would be a mistake to believe that the ramifications of supplier failure will be limited only to this...

  • Regulation and policy

    Is there an energy supplier heaven?

    Hapless demise Toto Energy’s exit of the market on 23 October pushed the number of suppliers leaving the market in 2019 alone up to nine. Alongside this, Gnergy has been issued with a Final Order, while both Nabuh Energy and Breeze Energy find themselves subject to Provisional Orders, meaning that...

  • Home supply and services

    Challengers grow share in domestic energy market again despite exits

    Supplier failures, Ofgem provisional orders, price caps and complaints about customer service levels have all hit the energy headlines since the start of 2019. But anyone expecting these developments to encourage customers to return to the Big Six will be disappointed. The latest figures from our Domestic Market Share Survey...

  • Home supply and services

    New year, same trend: Economy Energy exits the market

    Economy Energy exiting the market on 8 January marked the first supplier failure of 2019 and the 12th domestic supplier exit over the last 12 months. The departure of Economy Energy follows continued speculation around the supplier’s financial health. Media coverage since December 2018 reported the supplier was working with...