smart meters

  • Home supply and services

    The role of smart meters in energy security

    Smart meters have the potential to play a critical role in energy security, providing near real-time information through a visual in-home display, empowering consumers to change how much energy they use and when they use it. If consumers reduce or shift their energy consumption away from peak periods, they may...

  • Regulation and policy

    What will the introduction of the Retail Energy Code mean for metering companies?

    Ofgem has proposed that certain metering companies will need to become full parties to the new dual fuel Retail Energy Code (REC). What will this mean in practice? Metering Equipment Managers (MEMs) is a term introduced for the REC, encompassing electricity Meter Operator Agents (commonly termed MOPs) and gas Meter...

  • Home supply and services

    DCC systems now supporting over 4mn meters

    One year ago, the SMETS1 end date was approaching for suppliers with derogations and for smart meters installed for prepayment customers. At this time, there were only around half a million SMETS2 meters installed, with almost 12mn SMETS1 meters deployed. A year on, SMETS2 installs have ramped up significantly, and...

  • Home supply and services

    Smarter than you: Customers and smart metering

    Across markets, there is an emergent trend of some suppliers looking to move beyond a pure retail relationship and to position themselves as providers of consumer experience by leveraging new technology and services to improve customer engagement, and loyalty, for example, providing services such as Electric Vehicles (EV) or smart...

  • Home supply and services

    What should be the smart response to the smart meter rollout deadline?

    Suppliers are expected to take all reasonable steps to complete the smart meter rollout to all homes and eligible small businesses by 31 December 2020. With just 25 months remaining the National Audit Office’s (NAO) recent report on the programme has found that the number of meters that will be installed will...

  • Regulation and policy

    Advanced meter deadline fine sets precedent for smart meter rollout

    Last week we saw npower fined £2.4mn by Ofgem for failing to take all reasonable steps to install advanced meters at around 4,000 meter points before the April 2014 deadline. The regulator warned that suppliers should ensure that similar mistakes are not repeated in the smart meter rollout. In issuing its decision,...